– In a significant meeting aimed at improving service standards at holy shrines, the central office of Grand Ayatollah Bashir Al-Najafy (may Allah prolong his life) hosted a delegation from the Holy Abbasid Shrine this week. The discussion focused on ethical and spiritual guidelines for those serving pilgrims at Iraq's sacred sites.

Core Values for Shrine Servants Emphasized

Sayyed Mohammad Taher Al-Jazaeri, representing Grand Ayatollah Al-Najafy , delivered a keynote address stressing the importance of sincerity and devotion in shrine services.

Key points included:

•  Purity of Intention: Workers must ensure their service is solely for divine pleasure

•  Truth in Action: Service must go beyond words and reflect in tangible deeds

•  Professional Excellence: Continuous self-improvement to better serve visitors

•  Workplace Harmony: Avoiding baseless accusations among staff members

"Tongue of Truth" Initiative Launched

The meeting introduced a new "Tongue of Truth" framework for shrine services, which:

* Integrates spiritual values with practical service delivery

* Measures worker performance by both conduct and results

* Encourages authentic interactions with pilgrims

Operational Reforms Announced

The office revealed plans to:

1- Implement regular ethics training programs

2-  Establish a visitor feedback system

3-Create performance benchmarks for shrine staff

4-Develop conflict resolution protocols

Spiritual and Practical Balance

His Eminence Al-Jazaeri concluded by reminding attendees that "true service combines faithful obedience with excellent execution," urging workers to let their actions speak louder than words.

The new guidelines will take effect before the upcoming Arbaeen pilgrimage, expected to draw millions of visitors to Karbala.